At present, the volume of export goods in China is still very large. At this time, someone needs to help customs clearance in a timely manner. However, many shippers are not familiar with the process, so they will find a freight forwarding company. Generally, the freight forwarding company will provide a complete set of services, so that shippers can solve less miscellaneous problems.

It is very important to find a freight forwarding agency to provide services. Many freight forwarding companies claim that they are professional, which is easy to say, but how to reflect their professionalism and how to identify freight forwarding companies. Through years of industry experience, we have found that professional agent companies can reduce the customs clearance risk of customers, and more importantly, optimize the import scheme of customers to further improve the customs clearance efficiency. Freight forwarder

So how can we be a qualified freight forwarding company?

1、 Make adequate preparation before customs declaration

What are the regulatory conditions for an imported goods, what are the risks in the import process, what documents need to be provided for customs declaration, and whether there is any relevant case operation experience? You can consult this freight forwarding company with these questions. If the customer service personnel cannot answer these questions, then the company says that it is professional and must not be trusted. The pre customs declaration scheme evaluation is one of the professional consulting services that a freight forwarding company should provide. They didn't know about the customer's goods. They didn't know what the problem was with the operation, so they hurriedly quoted a price. The customer accepted it and didn't ask if it was unacceptable. Such a freight forwarding company must be unprofessional. Freight forwarder

2、 Conceived cooperation and smooth communication

The customer service staff of the company is not a professional freight forwarding company if they just use their common professional terms to communicate with customers. Because of the extra communication costs, they are too professional, and the customers can't understand what the company wants. A truly professional company can make professional things simple and clear, and can describe what information needs to be provided in the customs declaration process in a language that customers can understand. The instructions are accurate, and the scripts are standard. Through smooth communication, both parties can cooperate with each other in the industry. Everything starts from the customer. Freight forwarder

3、 Emergency treatment in case of emergency

Many customers would like to know what will happen to the customs declaration? As a freight forwarding company, we classify emergencies into three levels. In general cases, for example, before the formal customs declaration, it is found that the code is incorrect and the customer's goods data are inaccurate. This kind of situation will be answered immediately after being confirmed by the customer, so as not to affect the principle of smooth release. Special events, such as customs inspection and price evaluation, are events that affect the customs clearance time. The Logistics Business Department of Shanghai Oujian Group will arrange experienced customs declaration personnel to evaluate the on-site situation and come up with solutions. Solve the biggest problem with the least cost, and use good steel on the blade.